VCTT

The Volunteer Center of Trinidad and Tobago

 

FAQs

Ensure you are entering the correct username and password. If you’ve forgotten your password, use the “Forgot Password” link to reset it.

Slow loading times can be due to various factors including your internet connection. Try refreshing the page or using a different browser. Clearing your browser’s cache and cookies may also help. If the problem continues, please report it.

Ensure that your browser is up-to-date. Some features may not work on outdated browsers. If you are using an ad blocker or other browser extensions, try disabling them as they might interfere with the site’s functionality.

Log in to your account and navigate to the ‘Profile’ section. Here, you can update your personal information. If you encounter any issues, please contact report it.

Check your spam or junk folder to ensure the emails are not being filtered there. If you still do not receive notifications, please report it

Make sure your mobile device’s operating system and browser are updated to the latest versions. Try clearing your mobile browser’s cache and cookies.

Take note of the error message and any actions you were performing when it occurred. Try refreshing the page or logging out and back in. If the error continues, report it.

Instructions vary by browser, but generally, you can find these options in the ‘Settings’ or ‘Preferences’ menu under ‘Privacy’ or ‘History’. For specific instructions, refer to your browser’s help documentation.

Ensure that all required fields are filled out correctly and that you are using a valid email address. If you are receiving an error message, take note of it and report it for further assistance.

Ensure that you have completed the account verification process by clicking on the confirmation link sent to your email. If you have completed this step and still cannot log in, try resetting your password

If you are logged in, you can update your password from the ‘Profile’ section. If you have forgotten your password, use the “Forgot Password” link on the login page to reset it.